COLLECTION & USE OF PERSONAL INFORMATION
We collect personal information that you provide to us when you use our Website, including when you participate in activities such as:
- Subscribe to our Newsletters.
- Request our Media Kit.
- Submit a Publisher Application.
- Submit an Advertiser Booking Request Form.
- Participate in one of our contests, promotions or surveys.
- Contact us with a question, comment or complaint.
- Engage with us on Social Media.
General: We limit the collection of personal information to that which is reasonably required to fulfill the purposes for which it is collected. Please do not provide us with the personal information of third party individuals in the course of your use of the Website, without obtaining their express consent for such a disclosure.
Newsletter. If you wish to subscribe to our newsletter using the designated Newsletters subscription form, we ask for your email address. We may ask your consent to send you our newsletter when you participate in one of our contests, promotions or surveys, when you fill in forms on our Website that request personal information, or in other contexts where you provide personal contact information through this Website.
Media Kit. When you request our Media Kit, we ask for information including your name, email, company name and other information you provide. By requesting our Media Kit, you grant Fixion Media the right to contact you via e-mail, telephone, mobile device, or otherwise. You may however opt out of being contacted in this manner in accordance with our Withdrawal of Consent section below.
Publisher Application and Advertisement Booking Request Form. On our Website, you can apply for one of our Publisher representation packages or to place your advertisements on our network. When you apply, we may collect your name, address, phone number, company name, email address, and other information you provide. We use this information to process each application and to administer your account with us.
We may subsequently also request, on data entry forms, insertion orders, and other documents, further information including additional contact information (i.e. name and shipping address) and financial information (i.e. bank account details, credit records, expiration date, etc.). This additional information is used for billing purposes in relation to your account with us, and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you and will not be used in any illegal manner nor sold to any third parties.
Contests, Promotions & Surveys. From time-to-time, our Website requests personal information from you by way of various contests, promotions or surveys. Participation in these contests, promotions or surveys is completely voluntary and you therefore have a choice whether or not to disclose your information to us. When you do participate in one of our contests, promotions or surveys, we may collect your gender, name, address, phone number, email address, date of birth and other information you provide. We use this information to administer your participation in the contest or promotion. Survey information will be used for purposes of monitoring or improving your use and satisfaction with this Website. If a contest is jointly sponsored by us and one or more sponsors, your personal information may be shared with such sponsors, as specified at the time of collection of your personal information. We do not control the use, disclosure or security of your personal information by other sponsors, and recommend you review their respective privacy notices or statements.
Customer Service. If you choose to contact us with a comment, question or feedback through one of our electronic forms or through e-mail, we collect your name, e-mail address and the comments, suggestions or feedback you provide. We may retain this information to assist you in the future. We also may use your comments, suggestions or feedback to monitor and/or improve our product and service offerings and our Website.
Social Media. We may offer you the opportunity to engage with us on or through third-party social networking websites, plug-ins or applications. When you engage with us on or through third-party social networking websites, plug-ins or applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on our Website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.
As a visitor to our Website, Fixion Media will collect certain information from you. We collect the IP (Internet protocol) addresses of all visitors to our Website and clickstream and other related information such as the websites you visit immediately before and immediately after visiting our Website, page requests, browser type, operating system, the internet service provider you use, the number of visits to our Website, and the date and average time spent on our Website. We use this information to administer our Website, monitor and improve our services and our Website, determine how our Website is being used, identify popular areas of our Website and analyze trends and usage patterns.
Our Website may also use a technology called “tracer tags” or “Web Beacons”. This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.
We may use your personal information to communicate to you, from time to time, information about our products and our partners’ products, as well as other company-related news. Further to the Withdrawal of Consent section below, you may unsubscribe from such communications at any time.
WITHDRAWAL OF CONSENT
You may withdraw your consent to the collection, use and disclosure of your personal information at any time by emailing us at [email protected]. However, in the event you withdraw your consent, we may not be able to continue to respond to inquiries, provide adequate technical support or otherwise assist you in connection with the Website.
With respect to marketing communications in particular, you may choose whether or not you would like to receive such communications from us or our partners.
You may also change your preferences with respect to marketing communications at any time clicking the “unsubscribe” link at the bottom of each email you receive from us, or emailing us at [email protected] and specifying that you no longer consent to receiving email, direct mail and/or phone communications.
DISCLOSURE OF PERSONAL INFORMATION
Aggregated Information: We may share aggregated demographic information with our partners and/or advertisers. This is not linked to any personal information that can identify any individual person.
Service Providers: We may transfer (or otherwise make available) your personal information to third parties who provide services on our behalf in Canada and the US or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
In particular, we may use a secure third party financial company such as PayPal and/or a credit card processing company for the purpose of processing your orders and payment. We also use One by AOL, Quantcast, and comScore amongst other vendors to distribute and track our advertisement campaigns. These companies may retain, share, store or use personally identifiable information for certain purposes not disclosed herein. Fixion Media is not responsible for the collection and use of personal information by such third party service providers. Please read the Terms of Service and Privacy Policies of such third party service providers as best practice before signing up to any web service, application, or otherwise.
Legal. We and our Canadian, US or international third party service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by law. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims or prevent actual or suspect loss or harm to persons or property.
Purchase and Sale of a Business. In the event that we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or business transfer, we may transfer your personal information to a third party as part of that transaction.
THIRD PARTY LINKS
We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
In some circumstances, personal information may be processed and stored outside of Canada by Fixion Media, a Fixion Media affiliate or a third party service provider, and such personal information may be subject to disclosure in accordance with the laws applicable in the jurisdiction in which the information is processed or stored. These laws may not provide the same level of protection as Canadian privacy laws.
ACCESS TO PERSONAL INFORMATION
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in the personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying your identity when requesting access to or correction of your personal information records.
If you have any questions or comments about the way in which we treat your personal information, or if you wish to request access, updating or correction of personal information we have about you, please contact us as set out below.